Shipping policy

Shipping Policy (Mixio Tech)

Order Processing: All orders are processed within 1-3 business days. Once your order has been shipped, you will receive a confirmation email with your tracking number.

Shipping Times:

  • Standard Shipping: Delivery typically takes 7-15 business days depending on the destination.

  • Tracking: All orders are shipped with trackable services. Customers can track their packages directly through the link provided in the shipping confirmation email or via our website.

Delivery Responsibility: We are committed to delivering your order to the address provided during checkout. Please ensure your shipping information is correct, as we are not responsible for packages delivered to incorrectly provided addresses.

Missing or Lost Packages: If your tracking information indicates that your package was delivered but you have not received it, please contact our support team at mixiotechgym@gmail.com within 48 hours. We will assist you in contacting the carrier to initiate an investigation. Please note that chargebacks filed before contacting our support team may result in the delay or denial of assistance.